/* Soporte V53: vista compartida; los selectores no afectan a otras secciones. */
html:has(#support-page),body#support-page{background:#151419!important;background-image:none!important;color:#f7f0fb!important;}
body#support-page>main{max-width:none!important;width:100%!important;margin:0!important;padding:22px 28px 30px!important;background:transparent!important;}
body#support-page main>#soporte-contenido{max-width:none!important;width:100%!important;margin:0!important;padding:0!important;}
body:has(#admin-panel .s53-admin)>main{max-width:none!important;width:100%!important;}
.s53-root{max-width:1800px;margin:0 auto;color:#f6effb;font-family:'Poppins','Segoe UI',Arial,sans-serif;}
.s53-root *{box-sizing:border-box;}
.s53-root h1,.s53-root h2,.s53-root h3,.s53-root p{color:inherit;}
.s53-root h2{font-size:23px;line-height:1.2;margin:0 0 12px;font-weight:800;letter-spacing:-.3px;}
.s53-hero{display:flex;align-items:center;justify-content:space-between;gap:20px;min-height:145px;padding:23px 28px;border:1px solid #67417b;border-radius:15px;background:radial-gradient(ellipse at 96% 45%,#7434a23d,transparent 40%),linear-gradient(120deg,#21172b,#17121d);}
.s53-hero>div>span{font-size:11px;font-weight:800;letter-spacing:2px;color:#cfa7e7;}
.s53-hero h1{font-size:clamp(32px,3vw,49px);font-weight:900;letter-spacing:-.9px;line-height:1.1;margin:9px 0;}
.s53-hero p{color:#d1bedf;margin:0;font-size:16px;line-height:1.5;}
.s53-hero>img{display:block;flex-shrink:0;width:130px;height:105px;object-fit:contain;object-position:center;filter:hue-rotate(65deg) saturate(.8) drop-shadow(0 0 15px #b95fe94d);}
.s53-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:13px 0;}
.s53-stat{display:flex;gap:16px;align-items:center;padding:15px 20px;border:1px solid #5d3e6e;border-radius:13px;background:linear-gradient(140deg,#2a2032,#1e1825);}
.s53-stat>span{display:grid;place-items:center;width:43px;height:43px;border-radius:50%;background:#59357066;color:#cf8ff5;flex:none;}.s53-stat svg{width:25px;height:25px;}.s53-stat.finished>span{color:#a9d7ac;background:#3d654044;}.s53-stat small{display:block;font-size:12px;color:#dfd1e9;line-height:1.3;}.s53-stat strong{display:block;font-size:27px;line-height:1.2;margin-top:4px;}
.s53-workspace{display:grid;grid-template-columns:minmax(240px,1fr) minmax(390px,1.7fr) minmax(285px,1.18fr);gap:14px;align-items:stretch;}
.s53-panel{min-width:0;background:linear-gradient(145deg,#211927,#17131d);border:1px solid #644177;border-radius:14px;padding:19px;box-shadow:0 6px 20px #0002;}
.s53-sidebar{display:flex;flex-direction:column;}.s53-panel-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:13px;}.s53-panel-head h2{margin:0;}
.s53-root button{font-family:inherit;cursor:pointer;}.s53-root button:disabled{opacity:.55;cursor:wait;}
:is(#support-page,#admin-panel) .s53-root .s53-refresh{padding:2px 8px!important;min-width:30px;min-height:30px;border:1px solid #654575;border-radius:8px;background:#2b1e35!important;color:#d8afea;font-size:22px;}
.s53-root input:not([type=file]):not([type=checkbox]),.s53-root select,.s53-root textarea{display:block;width:100%;max-width:100%;min-width:0;border:1px solid #62506e!important;border-radius:8px;background:#25212d!important;color:#f7f1fc!important;font-family:inherit;font-size:12px;line-height:1.5;padding:10px 11px;box-shadow:inset 0 1px 3px #0002;}
.s53-root input::placeholder,.s53-root textarea::placeholder{color:#afa0bd!important;opacity:1;}.s53-root textarea{resize:vertical;min-height:80px;}.s53-root input:focus,.s53-root textarea:focus,.s53-root select:focus{outline:2px solid #9e60c2;outline-offset:1px;}
.s53-filters{display:flex;flex-wrap:wrap;gap:7px;margin:14px 0;}
:is(#support-page,#admin-panel) .s53-root .s53-filters>button{padding:7px 12px!important;background:#27212f!important;border:1px solid #594665!important;color:#eadcf3!important;border-radius:24px;font-size:11px;font-weight:600;}
:is(#support-page,#admin-panel) .s53-root .s53-filters>button[aria-pressed=true]{background:linear-gradient(140deg,#9543be,#652280)!important;border-color:#bc77dc!important;color:#fff!important;}
.s53-list{overflow:auto;max-height:620px;min-height:330px;scrollbar-width:thin;scrollbar-color:#79528d #1a1520;}
:is(#support-page,#admin-panel) .s53-root .s53-ticket{display:block;text-align:left;width:100%;border:1px solid transparent!important;border-bottom-color:#493151!important;border-radius:10px;background:transparent!important;color:#f4eafa!important;box-shadow:none;padding:13px 10px!important;white-space:normal;}
:is(#support-page,#admin-panel) .s53-root .s53-ticket.selected{border-color:#b373d5!important;background:linear-gradient(145deg,#492759,#2c1b38)!important;box-shadow:inset 0 0 18px #aa46da0d;}
.s53-ticket>div{display:flex;justify-content:space-between;gap:8px;margin-bottom:8px;}.s53-ticket small,.s53-ticket time{color:#c9afd9;font-size:10px;font-weight:500;}.s53-ticket time{white-space:nowrap;}.s53-ticket>strong{display:block;font-size:13px;line-height:1.4;margin-bottom:8px;overflow-wrap:anywhere;}.s53-ticket>p{font-size:11px;line-height:1.45;color:#cdbad9;margin:9px 0 0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;}.s53-customer{display:block;margin-top:9px;overflow-wrap:anywhere;}
.s53-badge{display:inline-block;width:fit-content;border-radius:20px;padding:5px 10px;font-size:10px;font-weight:800;line-height:1.2;background:#45394f;color:#eddbf8;white-space:normal;}
.s53-badge.state-en_revision{background:#71319b;color:#f4ddff;}.s53-badge.state-esperando_cliente{background:linear-gradient(120deg,#ffdc85,#e9af42);color:#35200a;}.s53-badge.state-resuelto{background:#9cd68e;color:#17320e;}.s53-badge.state-cerrado{background:#4d4654;color:#e3d8ec;}
.s53-thread{display:flex;flex-direction:column;padding:0;overflow:hidden;}.s53-thread-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:20px 20px 0;}.s53-thread-head h2{font-size:21px;margin-bottom:7px;overflow-wrap:anywhere;}.s53-thread-head p{font-size:11px;color:#cdb0df;line-height:1.6;margin:0;}.s53-root a{color:#cb89ed;}.s53-thread-head a{margin-left:7px;text-decoration:underline;}
.s53-progress{display:flex;list-style:none;margin:22px 20px 10px;padding:0;}.s53-progress li{position:relative;flex:1;text-align:center;font-size:10px;color:#8b7b98;}.s53-progress li:before{content:'';position:absolute;left:0;right:0;top:11px;height:2px;background:#483c54;}.s53-progress li:first-child:before{left:50%;}.s53-progress li:last-child:before{right:50%;}.s53-progress li>span{position:relative;display:grid;place-items:center;width:23px;height:23px;border:2px solid #625070;background:#241b2d;border-radius:50%;margin:0 auto 9px;font-size:10px;}.s53-progress li>small{font-size:10px;line-height:1.4;}.s53-progress li.complete:before{background:#bb72df;}.s53-progress li.complete>span{background:#c87bed;border-color:#d599f3;color:#2a1236;}.s53-progress li.current>span{border-color:#cc81f1;box-shadow:0 0 8px #b25aea66;}.s53-progress li.complete,.s53-progress li.current{color:#d9b1f0;}
.s53-messages{min-height:290px;max-height:430px;overflow:auto;padding:20px;scrollbar-width:thin;scrollbar-color:#79528d #1a1520;}
.s53-message{display:flex;gap:11px;margin:0 0 23px;}.s53-avatar{flex:none;width:31px;height:31px;display:grid;place-items:center;border:1px solid #8a51ac;border-radius:50%;background:#4a275f;color:#d599f3;font-size:13px;font-weight:800;}.s53-avatar svg{width:21px;height:21px;}.s53-message-copy{min-width:0;flex:1;padding:13px 14px;background:linear-gradient(135deg,#342d46,#292235);border:1px solid #554463;border-radius:10px;}.s53-message.staff .s53-message-copy{background:linear-gradient(135deg,#2b2434,#211b29);}.s53-message-copy>strong{display:block;color:#d4b4e9;font-size:11px;}.s53-message-copy>strong small{font-weight:400;color:#bba4cd;}.s53-message-copy>p{font-size:13px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;color:#ece0f4;margin:8px 0 0;}
.s53-event{display:flex;justify-content:center;gap:7px;color:#bba1ca;font-size:10px;line-height:1.5;text-align:center;margin:14px 0;}.s53-event svg{width:14px;height:14px;flex:none;}.s53-event small{display:block;opacity:.8;}
.s53-attachment{margin-top:9px;max-width:100%;}.s53-attachment>a{display:flex;align-items:center;gap:6px;font-size:11px;overflow-wrap:anywhere;}.s53-attachment svg{width:17px;height:17px;flex:none;}.s53-attachment img{width:110px;height:75px;object-fit:cover;border:1px solid #745b86;border-radius:7px;margin-bottom:5px;}.s53-attachment video{width:100%;max-height:220px;}.s53-attachment audio{width:100%;max-width:270px;}
.s53-root form{display:flex;flex-direction:column;gap:14px;}.s53-root label,.s53-field-label{display:block;font-size:12px;font-weight:700;line-height:1.4;color:#f2e5fb;}.s53-root label>small,.s53-field-label>small{font-weight:400;color:#bba5cc;}.s53-root label>input,.s53-root label>select,.s53-root label>textarea{margin-top:6px;}.s53-new>p{font-size:13px;color:#c6b2d6;line-height:1.5;margin:0 0 20px;}
.s53-root .s53-drop{position:relative;display:flex;gap:10px;align-items:center;text-align:left;border:1px dashed #9e78b6;border-radius:9px;padding:13px 11px;background:#291b3240;cursor:pointer;min-height:70px;overflow:hidden;}.s53-drop>svg{width:22px;height:22px;flex:none;color:#d2abe8;}.s53-drop>span{min-width:0;font-size:10px;font-weight:400;color:#d2bde0;line-height:1.5;}.s53-drop small{display:block;font-size:9px;color:#b5a0c3;margin-top:4px;}.s53-drop b{display:block;font-size:10px;color:#ead3f6;overflow-wrap:anywhere;margin-top:3px;}.s53-drop>input{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer;}.s53-drop.is-dragging,.s53-drop:focus-within{background:#55326580;outline:2px solid #bd7cde;}
.s53-composer{margin-top:auto;border-top:1px solid #573764;padding:17px 20px;}.s53-composer .s53-drop{min-height:0;padding:7px 10px;}.s53-composer .s53-drop small{font-size:8px;}.s53-composer-actions{display:flex;justify-content:flex-end;align-items:center;gap:10px;flex-wrap:wrap;}
:is(#support-page,#admin-panel) .s53-root .s53-primary{display:inline-flex;justify-content:center;align-items:center;padding:11px 16px!important;background:linear-gradient(160deg,#9f3bc9,#76249f)!important;border:1px solid #b168cf!important;color:#fff!important;font-size:12px;font-weight:800;border-radius:9px;box-shadow:inset 0 1px 0 #e8bbff26;line-height:1.3;min-height:40px;}
:is(#support-page,#admin-panel) .s53-root .s53-secondary{padding:10px 12px!important;background:#2f2139!important;border:1px solid #825a97!important;color:#ead9f4!important;font-size:11px;border-radius:9px;}
.s53-feedback{color:#efcca5!important;font-size:12px!important;line-height:1.5;white-space:pre-wrap;margin:0!important;}.s53-feedback:empty{display:none;}.s53-empty{padding:45px 18px;text-align:center;color:#bca9c9;font-size:14px;line-height:1.6;}.s53-empty h1{font-size:35px;}.s53-empty small{font-size:12px;}.s53-closed{padding:20px;text-align:center;font-size:13px;color:#cbb5d8;}
.s53-help{display:flex;align-items:center;justify-content:space-between;gap:15px;flex-wrap:wrap;padding:17px 23px;border:1px solid #6b477e;border-radius:13px;background:linear-gradient(130deg,#2c2035,#1b151f);margin-top:14px;font-size:12px;}.s53-help strong{display:flex;align-items:center;gap:12px;}.s53-help svg{width:23px;height:23px;color:#d18ff3;}.s53-help a{display:flex;justify-content:space-between;gap:30px;}.s53-help a>span{font-size:20px;line-height:1;}
.s53-admin-filters{display:flex;flex-direction:column;gap:8px;margin-bottom:12px;}.s53-root .s53-unread{display:flex;gap:7px;align-items:center;font-size:11px;font-weight:500;}.s53-root .s53-unread input{margin:0;accent-color:#af56d1;}.s53-data{margin:0;}.s53-data dt{font-size:10px;text-transform:uppercase;letter-spacing:.6px;color:#bfa0ce;margin-top:17px;}.s53-data dd{margin:5px 0 0;font-size:13px;line-height:1.5;overflow-wrap:anywhere;}.s53-order-box{border-top:1px solid #5a3b68;margin-top:20px;padding-top:16px;}.s53-order-box h3{font-size:17px;margin:0 0 5px;}.s53-order-box p,.s53-muted,.s53-management-note{font-size:12px!important;color:#c4aed2!important;line-height:1.6;}.s53-management-note{margin-top:23px;}.s53-order-box summary{cursor:pointer;color:#d6a2ef;font-size:13px;margin:14px 0;}.s53-root a:focus-visible,.s53-root button:focus-visible{outline:2px solid #e2bbfb;outline-offset:3px;}
body#support-page footer.pruxo-unified-footer{background:#110d17!important;border-color:#59336e!important;}.s53-admin{padding:16px;background:#151419;border-radius:15px;}
@media(max-width:1250px){.s53-workspace{grid-template-columns:minmax(240px,1fr) minmax(380px,1.6fr);}.s53-new,.s53-management{grid-column:1/-1;}.s53-new form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));}.s53-new form label:has(textarea),.s53-new .s53-field-label,.s53-new .s53-drop,.s53-new .s53-feedback{grid-column:1/-1;}.s53-new form>button{grid-column:1/-1;}.s53-thread-head{flex-wrap:wrap;}}
@media(max-width:760px){body#support-page>main{padding:15px 12px 24px!important;}.s53-hero{padding:20px;min-height:130px;}.s53-hero h1{font-size:35px;}.s53-hero p{font-size:13px;}.s53-hero>img{width:75px;height:75px;}.s53-stats{gap:7px;}.s53-stat{padding:11px 9px;gap:7px;}.s53-stat>span{display:none;}.s53-stat small{font-size:10px;}.s53-stat strong{font-size:23px;}.s53-workspace{grid-template-columns:1fr;}.s53-panel{padding:16px;}.s53-thread{padding:0;}.s53-list{max-height:320px;min-height:0;}.s53-messages{padding:15px;max-height:460px;}.s53-thread-head{padding:18px 15px 0;}.s53-thread-head h2{font-size:21px;}.s53-message{gap:7px;}.s53-avatar{width:25px;height:25px;}.s53-message-copy{padding:11px;}.s53-message-copy>p{font-size:12px;}.s53-new form{display:flex;}.s53-help{align-items:flex-start;flex-direction:column;}.s53-help a{width:100%;}.s53-admin{padding:9px;}.s53-root h2{font-size:21px;}}

body#support-page .site-header.global-pruxo-header {background:#100b18!important;}
body#support-page .site-header.global-pruxo-header .header-top {background:linear-gradient(180deg,#1a0f27,#110b1b)!important;border-color:#71339c!important;}
body#support-page .site-header.global-pruxo-header .global-search {background:#170d23!important;border-color:#8443a7!important;}
body#support-page .site-header.global-pruxo-header .global-search input {background:transparent!important;color:#fff!important;}
body#support-page .site-header.global-pruxo-header .global-search button,body#support-page .site-header.global-pruxo-header .home-progress-button {background:linear-gradient(160deg,#bb28fd,#840cdc)!important;border-color:#c462ee!important;}
body#support-page .site-header.global-pruxo-header #main-nav,body#support-page .site-header.global-pruxo-header .nav-right {border-color:#61317e!important;}
body#support-page .site-header.global-pruxo-header .home-level-widget {background:#1b1028!important;border-color:#8443a7!important;}
body#support-page .site-header.global-pruxo-header .home-level-copy i {background:#3b2450!important;}
body#support-page .site-header.global-pruxo-header .home-level-copy i b {background:linear-gradient(90deg,#9522e5,#d16aff)!important;}
body#support-page .pruxo-unified-footer :is(strong,h3,p,a,small){color:#e5d3ef!important;}body#support-page .pruxo-unified-footer .pruxo-footer-heading-line{background:#a45aca!important;}

/* V54: variación sutil de superficies y acento cálido para el equipo de soporte. */
.s53-root .s53-sidebar{
 background:linear-gradient(145deg,#25222b,#1d1b22);
 border-color:#554a61;
}
.s53-root .s53-thread{
 background:linear-gradient(160deg,#1d1924,#15131b);
 border-color:#80628f;
 box-shadow:0 6px 22px #0003,inset 0 1px 0 #e0bafa0b;
}
.s53-root .s53-thread-head{
 background:linear-gradient(130deg,#29222f,#211c29);
 padding-bottom:15px;
 border-bottom:1px solid #6b507430;
}
.s53-root .s53-new,.s53-root .s53-management{
 background:linear-gradient(145deg,#2a2531,#211d28);
 border-color:#72617e;
 box-shadow:0 6px 20px #0002,inset 0 1px 0 #ffffff06;
}
.s53-root .s53-composer{background:#211c29;border-top-color:#66516f;}
.s53-root .s53-message.client .s53-message-copy{
 background:linear-gradient(135deg,#382e48,#2c243a);
 border-color:#6d527f;
}
.s53-root .s53-message.staff .s53-message-copy{
 background:linear-gradient(135deg,#302e34,#25242c);
 border-color:#736576;
 box-shadow:inset 3px 0 0 #c5a87833;
}
.s53-root .s53-message.staff .s53-avatar{
 color:#f2d59d;
 background:linear-gradient(145deg,#57462d,#332b23);
 border-color:#b29666;
 box-shadow:0 0 7px #d5ae7020;
}
.s53-root .s53-message.staff .s53-message-copy>strong{color:#ead2a8;}
.s53-root .s53-message.staff .s53-message-copy>strong small{color:#c4b4c8;}
.s53-root .s53-stat:first-child{background:linear-gradient(140deg,#29262f,#211e27);border-color:#5d5168;}
.s53-root .s53-stat.finished{background:linear-gradient(140deg,#25292a,#1e2026);border-color:#53615c;}

/* V55: accesos de ayuda con iconos, sin alterar la navegación. */
.s53-help a{align-items:center;}
.s53-help a>.s55-help-label{display:flex;align-items:center;gap:9px;font-size:12px;line-height:1.4;}
.s53-help .s55-help-label svg{flex-shrink:0;width:22px;height:22px;filter:drop-shadow(0 0 5px #bf79e333);}

/* V106: lista + conversación, o lista + nueva consulta. */
html body .s53-root [hidden]{display:none!important;}
html body .s53-root:not(.s53-admin) .s53-workspace{grid-template-columns:minmax(240px,.9fr) minmax(0,1.7fr);}
html body .s53-admin .s53-workspace:not(.has-thread){grid-template-columns:1fr;}
html body .s53-root .s106-state-note{margin:14px 20px;padding:12px;border:1px solid #76528a;border-radius:8px;background:#2b2035;color:#eadcf4;}
html body .s53-root .s53-secondary,html body .s53-root .s53-refresh{background:#573466!important;background-image:none!important;border:1px solid #9861b3!important;color:#fff!important;box-shadow:none!important;}
@media(max-width:760px){html body .s53-root:not(.s53-admin) .s53-workspace{grid-template-columns:1fr;}}